“John’s history as a leader in business and his involvement in community health organizations will bring knowledge and perspective that is valuable to our company, especially during a time of tremendous change in health care,” said Blue Cross President and CEO, Brad Wilson.

• Expanded relationship with global leader enables BCBSNC professionals to perform more complex work to deliver greater value to customers. • BCBSNC is able to handle more calls and to expand capacity quickly in times of need.

Chapel Hill, N.C. – Blue Cross and Blue Shield of North Carolina (Blue Cross) has appointed current Chief Financial Officer Gerald Petkau to the role of Chief Operating Officer (COO). Petkau will oversee the company’s customer service, claims processing,...

Carteret Health Care (CHC) and Blue Cross and Blue Shield of North Carolina (BCBSNC) are pleased to announce that they have reached a new multi-year agreement.

CHAPEL HILL, N.C. – Blue Cross and Blue Shield of North Carolina (Blue Cross) is appointing key senior leaders to oversee the company’s corporate strategy and its work to improve the delivery of quality, affordable health care. Their responsibilities...

CHAPEL HILL, N.C. – While medical costs continued to rise last year, Blue Cross and Blue Shield of North Carolina (Blue Cross) ended 2015 with an improved net income of $0.5 million as compared to the previous year’s ($50.6) million loss. “In the year ...

CHAPEL HILL, N.C. – In an effort to help soon-to-be parents find hospitals that deliver quality, affordable maternity care, Blue Cross and Blue Shield of North Carolina (BCBSNC) announced the first hospitals in North Carolina to receive the Blue...

Following is a statement from BCBSNC in response to the NCDOI releaseWe share the Commissioner’s frustration that we have not been able to provide the level of service our customers have come to expect. We are working diligently to resolve these issues...

Following is a statement from BCBSNC on Agent Commission Change

Customer service representatives are working extended hours over the three-day weekend to take calls and call back customers that need help. Our Enrollment Services Team also will be working throughout the weekend and on Monday to...