Dr. Anuradha Rao-Patel, medical director for Blue Cross Blue Shield of North Carolina, says telehealth has been critical to maintain patient health during the coronavirus pandemic.

Dr. Tunde Sotunde took the reigns at BCBS NC in the middle of a pandemic. How has that changed his strategy? The answer to that question and insight on the efforts toward Racial Diversity and Inclusion, and important need for what he calls 'the coalition of the willing."

COVID-19 isn’t affecting all of us equally and the differences can have long-term impacts, well after the immediate clinical crisis has passed... Now is the time to consider how the historic unemployment rates we face today and the inability of millions of Americans to afford food, housing and utilities due to COVID-19 will shape our nation in the years ahead.