GOLDSBORO, NC –– Wayne Memorial Hospital and Blue Cross and Blue Shield of North Carolina today announced a new, three-year contract effective immediately.  The new contract means that BCBSNC customers can resume receiving care at Wayne Memorial Hospital and with their physicians on an in-network basis.

“We’re pleased to announce a new contract with Blue Cross that protects our patients’ ability to access our care with no barriers,” said William Paugh, President and CEO of Wayne Memorial Hospital.  “As with any extended negotiation, neither side is totally satisfied, but you can be sure that Wayne Memorial Hospital’s commitment to serving our patients is as strong as ever.  These negotiations were frustrating for the hospital and for our community, yet they were important in our ability to provide Wayne County residents access to clinical excellence and patient-centered care well into the future.”

“We appreciate the community’s patience while we worked to gain agreement on a new contract. These efforts reflect BCBSNC’s commitment to keep health care as affordable as it can be for our customers while working to support independent community hospitals,” said BCBSNC President and CEO Brad Wilson.

As a result of the new contract, BCBSNC customers can resume using Wayne Memorial Hospital as an in-network facility.  For questions or more information, patients can call Wayne Memorial Hospital at (800) 605-3988, or call BCBSNC at the number listed on the back of their insurance card. 


About WMH:
Wayne Memorial Hospital is a 316-bed community, not-for-profit hospital, which has been serving residents in Wayne County and surrounding areas for 120 years.  With 1,700 employees, our mission is to provide quality healthcare services through the compassionate hands of well-trained staff in a technologically advanced, cost-effective manner.  Wayne Memorial Hospital is proud to be recognized with the The Joint Commission’s Gold Seal of Approval and in 2013 was named a Top Performer on Key Quality Measures by The Joint Commission. To learn more, please visit

Blue Cross and Blue Shield of North Carolina is a leader in delivering innovative health care products, services and information to more than 3.74 million members, including approximately 1 million served on behalf of other Blue Plans. For generations, the company has served its customers by offering health insurance at a competitive price and has served the people of North Carolina through support of community organizations, programs and events that promote good health. Blue Cross and Blue Shield of North Carolina was recognized as one of the World’s Most Ethical Companies by Ethisphere Institute in 2012 and 2013. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. Visit BCBSNC online at All other marks are the property of their respective owners.