DURHAM, N.C. – In anticipation of impacts from Tropical Storm Imelda, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) customers can access early prescription refills through October 26, 2025 to ensure they can continue taking their prescription drugs without interruption.

This action follows a declaration of a state of Emergency by Gov. Josh Stein for the entire state of North Carolina.
 

What you need to know:
Early prescription refills for Blue Cross NC customers must be made while the state of emergency declaration is in effect. Customers with questions about their prescription drug coverage may contact the customer service number on their Blue Cross NC card. Members with questions about their coverage may log in to their self-service portal at blueconnectnc.com to send a secure message. The early prescription refill policy does not apply to controlled substances. Blue Cross NC will continue to update customers through the company’s social media channels.

Please remember: Blue Cross NC always advises members to go to their nearest hospital during an emergency.

About Blue Cross and Blue Shield of North Carolina
Blue Cross and Blue Shield of North Carolina (Blue Cross NC), the leading not-for-profit health plan in North Carolina, is committed to improving the health and well-being of its customers and communities. Since 1933, the company has developed programs and initiatives that give North Carolinians the opportunity to live healthier lives. Blue Cross NC serves more than 5.3 million members, including approximately 1.2 million on behalf of other Blue Plans. Blue Cross NC is an independent licensee of the Blue Cross and Blue Shield Association. Visit Blue Cross NC online at bluecrossnc.com.

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