DURHAM, N.C. – Blue Cross and Blue Shield of North Carolina (Blue Cross NC) and Mission Health have entered into an agreement for Mission Health provider participation in Blue Cross NC networks effective December 15, 2017.  Both parties are pleased to reach agreement on the mutual goal of ensuring that the people of Western North Carolina receive the affordable, quality health care that they need.

“We are firmly committed to ensuring that our customers have access to high-quality, more affordable health care,” said Patrick Conway, M.D., President and CEO of Blue Cross NC. “We are glad that Mission Health has partnered with us to achieve this goal.”

This new contract, which has been under negotiation since Mission Health’s contract termination on October 5th, means that Blue Cross NC customers can resume receiving care at Mission Health facilities and with Mission Health providers on an in-network basis as of Dec. 15. Services and provider visits until then will generally be considered out-of-network.

Until Mission Health is officially back in-network on Dec. 15, Blue Cross NC customers can visit bcbsnc.com/findadoctor to locate in-network doctors and hospitals in their area. Blue Cross NC customers in Western NC can also use the following resources:

  • To talk to a Blue Cross NC Customer Service Professional in-person, visit the Blue Cross NC retail store in Asheville at 1854 Hendersonville Rd., Suite C.
  • Our customers can also go to urgent care facilities for urgent, non-emergency care, and most independent physicians in the area also participate in our network. To find an urgent care or primary care provider near you, go to bcbsnc.com.
  • In an emergency, Blue Cross NC customers should always go to the nearest hospital. Emergency care is always covered as an in-network benefit. Prior authorization is never required for emergency care.

About Blue Cross and Blue Shield of North Carolina

Blue Cross and Blue Shield of North Carolina improves the health and well-being of our customers and communities by providing innovative health care products, services and information to more than 3.89 million members, including approximately 1 million served on behalf of other Blue Plans. Since 1933, we have worked to make North Carolina a better place to live through our support of community organizations, programs and events that promote good health. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. Visit Blue Cross NC online at bcbsnc.com. All other marks are the property of their respective owners.