DURHAM, N.C. – Blue Cross and Blue Shield of North Carolina (Blue Cross NC) and Amerigroup Partnership Plan, LLC, are creating at least 350 jobs and opening new offices in Winston-Salem and Cary to serve customers of Healthy Blue, the new Medicaid plan offered by Blue Cross NC. The hiring process is already under way in Winston-Salem and will begin in Cary this month, highlighted by a career fair on July 24-25.
About 150 to 170 people are being hired in Winston-Salem, primarily customer service representatives. In Cary, about 200 people will be added, mostly clinical staff such as case managers and others with nursing backgrounds. The positions will serve Healthy Blue customers beginning in November 2019 under North Carolina’s Medicaid Managed Care Program. The new hires will be Amerigroup employees fully dedicated to Healthy Blue.
“These new additions to the Healthy Blue team will be on the front lines of serving our customers,” said Jesse Thomas, CEO of Healthy Blue and vice president of the Medicaid segment at Blue Cross NC. “As an extension of Blue Cross NC’s mission to improve the health and well-being of our customers and communities, these jobs represent North Carolinians serving other North Carolinians, helping them improve their health and navigate the health care system.”
Additional hires in 2020 are expected as the state’s Medicaid transformation takes full effect. The number of additional employees needed to serve Healthy Blue customers won’t be known until next year.
Anyone with appropriate skills and experience is encouraged to apply by visiting this careers site and entering “Healthy Blue” in the search box.
Healthy Blue in Winston-Salem
Healthy Blue has leased 42,000 square feet of office space in Winston-Salem’s Madison Park location for its operations, including a customer service center. Staffing will include about 120 to 140 customer service representatives serving Medicaid customers statewide and about 30 clinical staff serving Medicaid customers with specific needs for behavioral health services. Hiring is expected to continue through the end of 2019.
Healthy Blue in Cary
In Cary, Healthy Blue is leasing 46,000 square feet in the Weston development. Positions include clinical staff such as case managers, provider network associates and others with nursing or other clinical backgrounds, as well as some operations staff. As in Winston-Salem, hiring in Cary is expected to continue through year-end.
Healthy Blue will hold a clinical (RN) career fair to fill the following positions for the Cary location: clinical leadership, nurse case managers, nurse medical management, and appeals nurses. The fair is scheduled for the Hyatt Place Durham Southpoint, July 24 from 1 p.m. to 7:30 p.m., and July 25 from 8 a.m. to 4 p.m. Those interested in interviewing for positions during the career fair are encouraged to apply online in advance.
Any reference in this press release to any person, organization, activity, or services related to North Carolina Medicaid does not constitute or imply the endorsement, recommendation, or favoring by North Carolina Department of Health and Human Services.
About Blue Cross and Blue Shield of North Carolina
Blue Cross and Blue Shield of North Carolina (Blue Cross NC) improves the health and well-being of our customers and communities by providing innovative health care products, services and information to more than 3.9 million members, including approximately 1.1 million served on behalf of other Blue Plans. Since 1933, we have worked to make North Carolina a better place to live through our support of community organizations, programs and events that promote good health. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. Visit Blue Cross NC online at bluecrossnc.com. All other marks are the property of their respective owners.