DURHAM, N.C. – In response to extensive power outages affecting Moore County, North Carolina, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is allowing early prescription refills through December 9 to ensure that customers have access to the prescription drugs they need.
This action is in effect for Moore County following the Moore County Board of Commissioners declaration of a state of emergency. Early prescription refills are available to customers in every municipality within Moore County, including Pinehurst, Southern Pines, Aberdeen, Robbins, Carthage, Vass, Cameron, Taylortown, Pinebluff, Foxfire, Whispering Pines and all areas within the unincorporated Moore County through December 9.
Members with questions about their coverage may log in to their self-service portal at blueconnectnc.com to send a secure message or contact the customer service number on the back of their Blue Cross NC ID card. The early prescription refill policy does not apply to controlled substances. As the power outage continues, Blue Cross NC will continue to update customers through the company’s social media channels.
Please remember: Blue Cross NC always advises members to go to their nearest hospital during an emergency.
About Blue Cross and Blue Shield of North Carolina:
Blue Cross and Blue Shield of North Carolina (Blue Cross NC), the leading not-for-profit health plan in North Carolina, is committed to making health care more affordable, easier to navigate and accessible for all. Since 1933, the health insurer has created programs and initiatives to provide North Carolinians the opportunity to be healthy. Blue Cross NC serves its customers and communities of more than 4.2 million members, including approximately 1.1 million on behalf of other Blue Plans. Blue Cross NC is an independent licensee of the Blue Cross and Blue Shield Association. Visit Blue Cross NC online at www.bluecrossnc.com. All other marks are the property of their respective owners.