DURHAM, N.C. – In advance of Hurricane Idalia affecting North Carolina, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is allowing early prescription refills to ensure that customers have access to the prescription drugs they need.

This action is in effect for the entire state of North Carolina following Gov. Roy Cooper’s declaration of a state of emergency on August 28, 2023. Early prescription refills are available to customers in all 100 North Carolina counties through September 26, 2023. This policy also applies to Blue Cross NC members in other states of emergency, outside of North Carolina, connected to Hurricane Idalia. 

Early prescription refills for Blue Cross NC customers must be made while the state of emergency declaration is in effect. Customers with questions about their prescription drug coverage may contact the customer service number on their Blue Cross NC card. Members with questions about their coverage may log in to their self-service portal at blueconnectnc.com to send a secure message. The early prescription refill policy does not apply to controlled substances. Blue Cross NC will continue to update customers through the company’s social media channels.

Please remember: Blue Cross NC always advises members to go to their nearest hospital during an emergency.

About Blue Cross and Blue Shield of North Carolina:

Blue Cross NC is committed to making health care better, simpler and more affordable. We have been driving better health in North Carolina since 1933, working to tackle our communities’ greatest health challenges. Blue Cross NC serves its customers and communities of 4.3 million members, including approximately 1.2 million on behalf of other Blue Plans. Blue Cross NC is an independent licensee of the Blue Cross and Blue Shield Association. Visit Blue Cross NC online at bluecrossnc.com. All other marks are the property of their respective owners.