DURHAM, N.C. – In advance of anticipated severe weather in North Carolina, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is allowing early prescription refills to ensure that customers have access to the prescription drugs they need.

This action is in effect for the entire state of North Carolina following Gov. Roy Cooper’s declaration of a state of emergency on January 8, 2024. Early prescription refills are available to customers in all 100 North Carolina counties through February 7, 2024.

Early prescription refills for Blue Cross NC customers must be made while the state of emergency declaration is in effect. Customers with questions about their prescription drug coverage may contact the customer service number on their Blue Cross NC card. Members with questions about their coverage may log in to their self-service portal at blueconnectnc.com to send a secure message. The early prescription refill policy does not apply to controlled substances. Blue Cross NC will continue to update customers through the company’s social media channels.

Please remember: Blue Cross NC always advises members to go to their nearest hospital during an emergency.

About Blue Cross and Blue Shield of North Carolina:

Blue Cross and Blue Shield of North Carolina (Blue Cross NC), the leading not-for-profit health plan in North Carolina, is committed to making health care more affordable, easier to navigate and accessible for all. Since 1933, the health insurer has created programs and initiatives to provide North Carolinians the opportunity to be healthy. Blue Cross NC serves its customers and communities of more than 4.2 million members, including approximately 1.1 million on behalf of other Blue Plans. Blue Cross NC is an independent licensee of the Blue Cross and Blue Shield Association. Visit Blue Cross NC online at www.bluecrossnc.com. All other marks are the property of their respective owners.