DURHAM, N.C. – In response to the winter storm affecting North Carolina, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is allowing early prescription refills to ensure that customers have access to the prescription drugs they need. This action is in effect for the entire state under a state of emergency declared today by Gov. Roy Cooper. Effective immediately, early prescription refills are available to customers in all 100 North Carolina counties until Gov. Cooper ends the state of emergency declaration. This policy also applies to Blue Cross NC members in other states of emergency, outside of North Carolina, connected to this winter storm.
“All North Carolinians should focus on protecting themselves and their families, without added stress,” said Blue Cross NC President and CEO Dr. Tunde Sotunde. “The procedures we have initiated will help our customers get the medications they need during and after the winter storm.”
Members with questions about their coverage may log in to their self-service portal at blueconnectnc.com to send a secure message or contact the customer service number on the back of their Blue Cross NC ID card. As the winter storm impacts the state, Blue Cross NC will continue to update customers through the company’s social media channels.
Please remember: Blue Cross NC always advises members to go to their nearest hospital during an emergency.
About Blue Cross and Blue Shield of North Carolina:
Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is committed to making health care better, simpler and more affordable. We have been driving better health in North Carolina since 1933, working to tackle our communities’ greatest health challenges. Blue Cross NC serves its customers and communities of more than 3.8 million members, including approximately 1.1 million on behalf of other Blue Plans. Blue Cross NC is an independent licensee of the Blue Cross and Blue Shield Association. Visit Blue Cross NC online at www.bluecrossnc.com. All other marks are the property of their respective owners.