Durham, N.C. – In response to the predicted severe weather and the State of Emergency declaration, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) has taken steps to ensure customers’ access to their prescription drug needs are uninterrupted by the storm.
“We want those living or traveling in the affected areas to focus on protecting themselves, their families and their property without additional worries,” Blue Cross NC President and CEO Patrick Conway said. “We have initiated procedures to ensure that our customers can get the medications they need during and after the storm.”
Blue Cross NC emergency response procedures are in place. These procedures are in place as long as a state of emergency declared by Governor Cooper is in place. Blue Cross NC has advised our contracted pharmacies of the appropriate measures to assist customers affected by the storm in order to refill their prescriptions early or replace lost or destroyed prescriptions.
Customers who have questions about prescription refills or other services should call the customer service number on the back of their member card. In addition, pharmacies who have questions should call the Blue Cross NC Pharmacy desk.
About Blue Cross and Blue Shield of North Carolina:
Blue Cross and Blue Shield of North Carolina improves the health and well-being of our customers and communities through innovative health care products, insurance, services and information to more than 3.8 million members, including approximately 1 million served on behalf of other Blue Plans. Since 1933, we have worked to make North Carolina a better place to live through our support of community organizations, programs and events that promote good health. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. Visit Blue Cross online at bluecrossnc.com. All other marks are the property of their respective owners.