The first step to creating a better health care system is being honest with ourselves about the scope of the problem we face. This means recognizing that the current system isn’t sustainable and that current reform measures don’t do enough to rein in costs. Once we accept that fact, we can begin to take responsibility for our roles in the crisis and resolve to make the tough decisions that will curb spending and shore up our system. I firmly believe we can and will solve this problem and make North Carolina a national model.
There’s a crisis that’s threatening both our physical and economic health. For too many people, far too often, the cost of medical care is a crippling burden. Every day, Americans must risk financial ruin because they need care or risk their health and go without.
There’s an obvious problem here. And insurers are part of it. We’re too bureaucratic and we sometimes make things too hard for our customers. So at Blue Cross and Blue Shield of North Carolina, we’re changing. We’re cutting our own administrative costs by $200 million. We’re also developing ways to collaborate with doctors, hospitals and employers to address rising costs and improve health care quality.
But that’s just a start, not a solution. To meet the challenge head-on, all of us — from insurers to individuals, hospitals to health care professionals — have to make tough decisions and take responsibility
President and Chief Executive Officer
As president and CEO of the state’s largest health insurer, Wilson is dedicated to improving North Carolina’s health care system, making health care more affordable and helping BCBSNC adapt in a changing health care environment.
Senior Vice President for Healthcare and Chief Medical Officer
Dr. Don Bradley, the chief medical officer and senior vice president for Healthcare for Blue Cross and Blue Shield of North Carolina (BCBSNC), holds faculty appointments at Duke University School of Medicine and the University of North Carolina (UNC) School of Medicine, and is a member of the North Carolina Institute of Medicine...
Executive Vice President, Chief Strategy Officer
Maureen Kelley O'Connor is executive vice president and chief strategy officer of Blue Cross and Blue Shield of North Carolina (BCBSNC). She leads the development and implementation of our enterprise strategy...
Executive Vice President and Chief Operating Officer
Alan Hughes has more than 20 years of senior leadership experience in information technology, including serving at some of the nation’s leading companies.
Senior Vice President and Chief Human Resources Officer
In 2010, Fara Palumbo was named senior vice president and chief human resources officer for BCBSNC, a leader in delivering innovative health care products...
Senior Vice President and Chief Financial Officer
Gerald Petkau is senior vice president and chief financial officer of Blue Cross and Blue Shield of North Carolina (BCBSNC). He is responsible for Financial Services, Treasury, Actuarial Services, Underwriting and Analytical Services and Workplace Resources..
Senior Vice President and Chief Sales and Marketing Officer
John Roos is the senior vice president and chief sales and marketing officer for Blue Cross and Blue Shield of North Carolina. In this capacity, he has sales responsibility for individual, group, national and ancillary market segments...