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BCBSNC Customer Service Weekend and Extended Hours

Customer service representatives are working extended hours over the three-day weekend to take calls and call back customers that need help. Our Enrollment Services Team also will be working throughout the weekend and on Monday to...
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Could This Pricing Tool For Consumers Disrupt Healthcare?

On the insurance side, payers have made in-network pricing available to members for years. As a member (with a login and password) you could see the actual price of most procedures using any web browser. But that was exclusive to members ‒ not the general public. Blue Cross Blue Shield of North Carolina is among the first (if not the first ‒ certainly as a major) to offer these closely guarded, negotiated rates to the general public.

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$750,000 Blue Cross NC investment expands school-based virtual clinic in Cleveland County

The investment over three years will allow kids to have access to primary care onsite without ...