- BCBSNC’s overall Medicare Advantage plan score is 4.5 out of 5 stars
- Centers for Medicare and Medicaid Services rated BCBSNC’s Medicare Advantage plans on 53 measures
- Consumers can visit medicare.gov to see ratings for all plans offered in NC
CHAPEL HILL, N.C. – The Centers for Medicare & Medicaid Services (CMS) have awarded BCBSNC’s Medicare Advantage plans 4.5 out of a possible 5 stars. This is the highest overall rating of all Medicare Advantage plans in North Carolina.
The CMS star rating system considers 53 quality measures, such as success in providing preventive services, managing chronic illness and minimizing consumer complaints. All ratings can be found on Medicare’s Plan Finder at medicare.gov. BCBSNC’s Medicare Advantage plans are available in 75 North Carolina counties.
“The 5-star rating system eliminates much of the confusion consumers often feel when choosing a Medicare Advantage plan by allowing them to see at a glance how plans compare,” said BCBSNC SVP and Chief Operations Officer Ian Gordon. “Our score shows that when it comes to overall quality, we outperform other plans offered in North Carolina.”
CMS derives each plan’s score from four sources: CMS data on plan quality and customer satisfaction; the Consumer Assessment of Healthcare Providers and Systems (CAHPS®), the Healthcare Effectiveness Data and Information Set (HEDIS®) and Health Outcomes Survey (HOS).
BCBSNC’s Medicare Advantage offerings include Blue Medicare HMO and Blue Medicare PPO. The 4.5 star rating does not apply to BCBSNC’s Medicare Supplement product (which is not rated by CMS) or its Medicare Part D product (which earned a separate CMS rating of 4.5 stars.)
About Blue Cross and Blue Shield of North Carolina:
Blue Cross Blue Shield of North Carolina (BCBSNC) is a Medicare Advantage organization with a Medicare contract, and BCBSNC is a Medicare-approved Part D sponsor. Blue Cross and Blue Shield of North Carolina is a leader in delivering innovative health care products, services and information to more than 3.7 million members, including approximately 900,000 served on behalf of other Blue Plans. For 77 years, the company has served its customers by offering health insurance at a competitive price and has served the people of North Carolina through support of community organizations, programs and events that promote good health. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. Access BCBSNC online at bcbsnc.com.