CHAPEL HILL, N.C. – Blue Cross and Blue Shield of North Carolina (BCBSNC) has extended premium payment deadlines and made it easier for members to get prescription drugs in counties affected by the recent tornado disaster.
The provisions apply to counties covered by the disaster declaration issued by Gov. Bev Perdue on Sunday. Members and employers located within those counties will get an additional 30 days to pay their premiums. Beginning today, members in those areas will also be able to get an early prescription refill or replace a lost or destroyed prescription, by making a request at any participating pharmacy.
In addition, as required by state statute, BCBSNC will provide a month extension for other deadlines or requirements that would fall during the first 30 days following the disaster declaration date. Those include requirements related to:
- Submission of claims
- Filing of appeals of denied claims
- Requests for authorization of medical services
- Additions of newborn and adopted children to a medical policy
“Member health and safety are our primary concern,” said BCBSNC President and CEO Brad Wilson. “We are taking these steps to help our customers focus on their most immediate needs as our state recovers from the tornado disaster.”
Members who have questions about these waivers should call the number on the back of their BCBSNC member card.
About Blue Cross and Blue Shield of North Carolina:
Blue Cross and Blue Shield of North Carolina is a leader in delivering innovative health care products, services and information to more than 3.7 million members, including approximately 900,000 served on behalf of other Blue Plans. For 77 years, the company has served its customers by offering health insurance at a competitive price and has served the people of North Carolina through support of community organizations, programs and events that promote good health. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. Access BCBSNC online atbcbsnc.com.