Blue Cross and Blue Shield of North Carolina Names Chapel Hill Resident Vice President of IS Decision Support

CHAPEL HILL, N.C. - Susan Helm-Murtagh, who began her career at Blue Cross and Blue Shield of North Carolina 13 years ago, has been named vice president of IS Decision Support at BCBSNC.  
 
In this role, Helm-Murtagh’s responsibilities will include the development, maintenance and operation of the storehouse of information that the company uses to analyze claims payment data, develop health programs and new insurance products, maintain its financial stability and conduct other business functions. 
 
“Susan has excelled in a variety of leadership positions in customer service, technology, strategic development and product management. Her skill and experience are extremely valuable as we seek to use make the best use of information to help our members improve their health and to remain a strong North Carolina company,” said John Sternbergh, BCBSNC senior vice president and chief information officer.  
 
Before joining BCBSNC, Susan was Regional Vice President of Marketing for The Trustmark Companies in Lake Forest, Illinois.  

Helm-Murtagh has a Bachelor of Science degree in psychology and management science from Duke University and a master’s degree in management from the J.L. Kellogg Graduate School of Management at Northwestern University. She is currently pursuing her doctorate degree at the University of North Carolina School of Public Health in Chapel Hill and also serves on the DrPH program advisory committee at UNC’s School of Public Health. 

About Blue Cross and Blue Shield of North Carolina:
Blue Cross and Blue Shield of North Carolina is a leader in delivering innovative health care products, services and information to nearly 3.6 million members, including approximately 825,000 served on behalf of other Blue Plans. For 75 years, the company has served its customers by offering health insurance at a competitive price and has served the people of North Carolina through support of community organizations, programs and events that promote good health. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. Access BCBSNC online at bcbsnc.com.
 
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